Shipping and Handling (U.S. and Canada only): $4.99 per order for first-class or air-mail service with delivery confirmation. We combine shipping, i.e. the customer pays $4.99 no matter how many medical alert bracelets, medical alert anklets, earrings or other jewelry purchased. 

 

Shipping and handling costs include first-class/air-mail United States Postal Service postage, delivery confirmation fee (for U.S. orders), shipping bubble envelope or box, packing materials, completion of required postal/customs forms, processing transactions, ordering the medical alert tag or medical alert charm from the engraver, preparation of and materials for packing invoices and payment receipts, and inventory control.

 

Postal Insurance: We recommend U.S. clients purchase postal insurance (see rates below). Alert Medical Bracelets is not responsible for merchandise lost or damaged once it leaves our possession. If customers do not opt for postal insurance, the customer assumes all risk of loss or damage.  Customers opting for postal insurance, type "add postal insurance" in the "Message to Vendor" box on the check-out form.

 

Postal Insurance Rates: United States Postal Service insurance rates are:

 

 

For amounts totaling $1.00 to $50.00:  $1.75. 

 

For amounts totaling $51.00 to $100.00: $2.35 

 

Add $1.00 for each $50.00 increment over $100.00.

 


Priority Mail:  $7.99 per flat rate envelope or box in the Continental United States.  $13.99 for U.S. orders outside the Continental United States.  International Priority Mail service, if available, for international orders will be calculated according to USPS rates and adjusted accordingly on the order form.  International customers wanting Priority Mail service must indicate so on the check-out form and the amount will be adjusted per USPS rates.

Express Mail for U.S.:  $21.99 per flat rate envelope.  If a larger package is needed, the rate could be more.  International Express Mail service and other international shipping options are calculated according to USPS rates and adjusted accordingly on the check-out order form.  International customers be sure to indicate your preferred shipping service.

Other Shipping Services:  Indicate in the "Message to Vendor" section on the check-out form if you prefer another shipping service or upgraded shipping service, such as Global Express Overnight Mail.  We will calculate the costs and debit your credit card accordingly.

 

International Shipments: International shipments are limited mostly to Canada, but we do ship to other international locations in accordance with USPS regulations and the regulations of other countries. Delivery confirmation and postal insurance are not available for international shipments, unless the customer opts for Global Express Service, which rates are calculated according to USPS rates, and added to the customer's order. International customers must understand we cannot replace lost or damaged packages, provide an exact delivery date or issue refunds.  We stand behind our service, products and shipping practices, but we have no control over the package once it is in the possession of the U.S. Postal Service, the Canadian Postal Service, other international postal systems and customs. Customers are responsible for customs duty taxes, if any. 

 

Customers from other countries wishing to purchase medical alert jewelry from Alert Medical Bracelets may CONTACT US to determine if we can ship to your country and the cost to do so. 

 

Shipping Schedule:  Generally, we strive to ship to customers one week after the order is placed, unless an act of God or a breakdown of the engraving equipment causes a delay in shipment, in which case we will notify the customer.  

 

Customers who have a deadline or need to change an order, E-MAIL US immediately or call 1-954-525-6995, 10:00 A.M. to 7:00 P.M., daily, Eastern time.  To prevent delays, make sure your order (especially the size and engraving) and credit card number, INCLUDING the three digit security code on the reverse side of the credit card, have been submitted correctly and the shipping address is 100% accurate, including suite numbers, apartment numbers, etc. 

 

After we ship orders, clients will receive an e-mail advising of the shipment date, the delivery confirmation number and, if applicable, the insurance receipt number, as well as warranty information and other important matters.  Please adjust spam filters to accept e-mail from Alert Medical Bracelets and/or vryhappi@yahoo.com.

 

The majority of U.S. shipments are received by the customer within 3-5 mailing days after we ship. However, there are times when shipment is delayed by the United States Postal Service, and delivery could take longer.  If, after 30 days, you have not received your order, contact the United States Postal Service directly (www.usps.com), and provide the delivery confirmation number and, if applicable, the insurance receipt number. We retain all original receipts from the United States Postal Service so if a customer should need a receipt, it is readily available.  Thankfully, we have never experienced a lost or damaged package. 

 

Purchasing delivery confirmation ensures customers and credit card companies that orders were shipped, the place and date of shipment, and the ability to track the order on line at www.usps.com. 

 

If paying by personal check, PayPal e-check or United States Postal Service Money Order, we hold engraving orders and shipment until funds clear the bank. Clearance can take up to 10 business days.  We will contact you via e-mail when the check or USPS money order arrives and when it clears the bank.